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FAQ’s

  • We currently have two locations: Logan Square & River North. For additional address info please visit the 'Locations' page.

  • Yes! For best experience, nothing beats dining in. For second best, visit our ‘Locations’ section for a pick-up order. But if you must place a delivery order, search for us on Doordash and UberEats.

  • Sorry… It's way past the year 1998 and we don’t take phone orders. But you can place all orders online for both pick-up and delivery!

  • Our River North location is open 24 hours a day, 7 days a week, except for three (3) holidays: we close on Easter Sunday, Thanksgiving, and Christmas.

    Our Logan store is open daily 4pm-4am except for three (3) holidays: we close on Easter Sunday, Thanksgiving, and Christmas.

  • Our River North location has plenty of street parking available, depending on the time of day. Parking meters on both Chicago Ave and LaSalle Dr. 

    Logan Square has very limited parking around. The Logan Square area is very walkable and bike friendly.

  • For all order placed in person or via bigwigtacos.com, please visit the store where you originally place dyour order and a staff member will be glad to help.

    For orders placed through our delivery partners, please contact them directly for assistance via the app. Be advised we do not manage those platforms.

  • Absolutely! For faster service, please reach us via the ‘Catering’ page with the some basic info. To better assist you, we’ll need a minimum of 24-48 hrs in most cases along with the following:

    • Catering Event Date

    • How many people will you be feeding

    • Will you need a pick up or delivery catering order

    • The address in case of delivery

    For a better experience, it is best you speak with a catering manager in order to capture all details of your catering.

  • Yes we do! All our menu items are GLUTEN FREE except any item with a FLOUR tortilla. We have two (2) items that use flour tortillas: 1) Burritos and 2) Quesadillas. Everything else is 100% Gluten Free.

  • Absolutely! The majority of our Vegetarian options are 100% Vegan: Beans, Guacamole, Chips. If in doubt, please visit one of our stores and someone will assist.